Customer Testimonials

My wife and I had an awesome experience finding the exact vehicle we were looking for a GREAT price! And we really do our research! Austin and Max were super easy going and fun to work with. I really appreciated their no pressure, easy going approach. Thank you so much. Ps check out the coffee machine, so good!

Cant give zero stars, SUCH A WORST EXPERIENCE, these guys are very unprofessional and no response at all to my issues. Think million times before choosing this dealership!!

We had a great experience with Anish purchasing our new 2025 Ram 2500. He was awesome to deal with, super friendly and made the whole experience great. It was by far my best car buying experience. I would highly recommend Anish to anyone looking to purchase a new vehicle. Thank you 🙂

Cant give zero stars.

Bought a brand new truck. The recalls and lights on the dash aside, try booking an oil change.
Terrible service department. Will take my truck to southtown chrysler for future maintenance.

Always great service, Elizabeth in service took care of me and had me back on the road ASAP

Great used car selection. They were able to find the perfect vehicle for me. Thank you to the Derrick Chrysler team.

I had a very disappointing and concerning experience with Derrick Chrysler Dodge Jeep Ram Fiat.

I was charged on my credit card in November 2025 without my authorization, despite the fact that I only visited the dealership once in 2024 and did not sign or approve any payment.

What makes this situation worse is the complete lack of support from their team. I have called the dealership and accounts department multiple times, and each time I was simply placed on hold without any proper response or resolution.

This is extremely unprofessional and raises serious concerns about how customer information and payments are handled.

I have now escalated the matter through my bank and will be filing formal complaints with AMVIC and other consumer protection authorities if this is not resolved immediately.

I would strongly advise others to be cautious when dealing with this dealership.

I recently purchased a Grand Cherokee from Derrick Dodge, and the experience was outstanding from start to finish. Tyler and Sam in sales were exceptional — they made sure I got everything I needed and went above and beyond to make the process smooth and stress-free.

Andrew in finance was also great to work with, providing clear information and excellent service throughout.

Highly recommended dealership with a great team!

Couldn’t agree on a price but Mr Jas the sales person and Mr Emil the manager for used car sales was really awesome and good to deal with compared to the usual dealerships. This could be because they’re under new management, or they were like this before I don’t know. I went there test drove for 20 minutes and starter negotiating. It took total of 40 minutes of negotiations for the price, but I did not end up buying because of the pricing, we got very close though. Overall good experience and I would recommend the guys I listed.

I had to order spare parts for my father’s car (RAM 2000) twice: once in 2023 and again in 2026. The customer service was excellent. Despite the language barrier (my first language is German) and my inability to articulate what I needed for the car, they were incredibly helpful. The staff were very patient both times and helped me figure out exactly what I needed for the car. I felt very comfortable and would definitely come back here.

Anish, Tyler and Max were amazing. They found me a unicorn and got me the best deal in Alberta. I couldn't be happier with these guys. Give Anish a call if you're looking for a new vehicle or need a reliable used one. I'm sure glad I did!

Easy buying experience. Couldn't of been smoother. Thanks to Anastasiya, Danny, and Andy

Shiv is the guy if you want shit to get done , a very cool guy with a great personality and a man who sticks to his word.

was okay until these guys started messing all around with no updates and not providing any information on the issues, might will have to go through AMVIC now. you guys better think before choosing this dealership !! good luck

I purchased a Grand Cherokee from this dealership a few years ago and also bought the pre‑paid maintenance plan. The finance manager repeatedly assured us that the plan would cover all required scheduled maintenance for five years, excluding normal wear‑and‑tear items such as brakes and tires.
When I recently brought the vehicle in for service, I was informed that the plan only covers oil changes and tire rotations. I was required to pay out of pocket for the 4x4 service, which I had been told would be included.
This experience reflects a broader pattern I encountered with this dealership: a lack of transparency around vehicle pricing, available rebates, and the true scope of their service packages. I’ve purchased several new vehicles over the past five years, and this has been the most misleading and disappointing dealership I’ve dealt with.

Horrible

I purchased my jeep 2026 i think they are the best in whole edmonton the sales person jenna lateef and manager emil and big thanks to general manager sam he works alot for his customers and get me approved in couple hours.

Be really careful with putting down a "refundable" deposit ...

I had the pleasure of working with Mark in Sales and Danny in Finance, and both were professional, approachable, and easy to deal with. I was in the market for a used commuter vehicle and came in for a viewing and test drive. The entire process, including discussing financing options, took only about 30–40 minutes—significantly faster than my experiences at other dealerships.

There was no back-and-forth between departments or unnecessary delays. I explained what I was looking for, and they handled everything efficiently and professionally. I appreciated that there was no pressure or sales tactics—just straightforward, honest service. Overall, a very positive experience.

Shivam is a great guy to deal with. Thanks man!

Took my truck in to get front steering fixed. Got a peace of mind inspection that was such a headache. Cost 14000 to get a check engine light on when I picked it up. Took it back in and ended up paying for more repairs to get a check engine light on again. Neil the manager had horrible service told me take me to collections if I don’t pay. Suggest you go somewhere else. Derrick dodge has changed ownership so many times. Still bad.

Best deal in province for leasing the new 2025 fiat 500e, as cancelled my order in Calgary for the same vehicle, as got almost $100/mo. lower lease rate....!?

Great dealership, friendly and wonderful to deal with.