Customer Testimonials
At Derrick Dodge Chrysler Jeep Ram in Edmonton, Alberta, we value our customers’ feedback. Read our customer testimonials to discover why we’re a trusted choice for your automotive needs. If you’ve had a positive experience with us, we invite you to leave a review and share your story. Your feedback helps us continue to provide exceptional service to our community.
Sukhpal Bal
21 hours ago
I recently purchased a new Dodge ram from Derick Dodge and had the absolute pleasure of working with Anish. From the moment I walked in, he made the entire process smooth, transparent, and enjoyable.
Anish was incredibly knowledgeable about the Dodge lineup, patiently answered all my questions (even the nitpicky ones), and never once pressured me. He took the time to find me the exact trim and options I wanted, worked hard to get me a fair deal, and even coordinated everything with finance so there were no surprises at the end.
Thanks to him, I drove off the lot in my new Dodge feeling confident and excited. If you’re in the market for a Ram, Charger, Challenger, or any Dodge vehicle, do yourself a favor and ask for Anish. He’s the real deal — honest, professional, and genuinely helpful.
Highly recommend! Will definitely be back for my next vehicle.
FIZO AUTOMOTIVE
4 days ago
Vanessa in sales has been our go to lady for quite some time. When our customer's vehicles are no longer worth fixing- we send them to our trusted gal. She has helped MANY of our folks get on the road in a new and reliable ride. Thank you Vanessa!
Response from the owner:Thank you so much for your continued trust and support! We're thrilled to hear that Vanessa has been your go-to and has been able to help so many of your customers find reliable vehicles when they need them most. We'll be sure to share your kind words with her. We truly appreciate your partnership with Derrick Chrysler Dodge Jeep RAM Fiat and look forward to continuing to work together for years to come!
D A
4 days ago
Response from the owner:Thank you for the amazing 5 star review D A! We look forward to seeing you here at Derrick Chrysler Dodge Jeep RAM Fiat for many years to come. Happy driving!
shubhdeep dhaliwal
4 days ago
We had a great experience at Derrick Dodge! Maninder was professional, friendly, and made the whole process smooth and quick. We purchased a Ram 1500 at a great price and got an excellent deal. The customer service was outstanding from start to finish. We’re very happy with the entire Derrick Dodge team. Highly recommend!
Response from the owner:Thank you for your wonderful review Shubhdeep! We're thrilled to hear you had such a great experience with Maninder and the entire Derrick Chrysler Dodge Jeep Ram Fiat team. Congratulations on your new Ram 1500! It's great to know you found the right truck at a great price and that the buying process was smooth from start to finish. We truly appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new ride!
Zade Ajaleh
1 week ago
Response from the owner:Hi Zade, thank you so much for the 5-star rating! The whole team here at Derrick Chrysler Dodge Jeep Ram Fiat truly appreciates your support. We are thrilled to see you had a great experience with us, and we're always here if you need anything else down the road
Shivam Airi
1 week ago
Response from the owner:Thank you for taking the time to share your experience, Shivam. Your feedback is important to us and we would appreciate the opportunity to learn more. Please contact us at customercare@capitalauto.ca, and our management team will reach out to you directly.
We look forward to speaking with you.
Shelby Knaus
1 week ago
Rock solid dealership! Love this place
Response from the owner:Hi Shelby, thank you so much for the fantastic 5-star review! We love hearing that you consider Derrick Chrysler Dodge Jeep Ram Fiat to be a rock-solid dealership. We truly appreciate your support and are so glad you love the place!
Robin
2 weeks ago
Bought 2 vehicles here since 2019 and been treated amazingly both times! Traveled from Gp because they have the best deals!
Response from the owner:Thank you so much for the amazing 5-star review, Robin! We love hearing that you've had two great experiences with us since 2019. We truly appreciate you making the trip down from GP to see us—knowing we have the best deals to make that drive worth it means the world to our team. Enjoy your vehicle, and we look forward to welcoming you back for number three here at Derrick Dodge!
Mankaran Minhas
3 weeks ago
Great staff with great deals to offer. Thanks to Max for getting us a great deal.
Response from the owner:Thank you for the awesome 5-star review, Mankaran! We're thrilled to hear you got a great deal with us. We will be sure to pass your kind words along to Max—he’ll be happy to hear he made your experience a great one! Enjoy your new ride! We look forward to seeing you at Derrick Dodge Jeep Ram Fiat again!
Richard Brooks
3 weeks ago
Stay away from this dealership!!!!!
If you are thinking about buying a vehicle from this dealership, make sure to bring in your own mechanic and never trust them. They sold me a used car without ever providing transmission oil service history, nor the engine oil that was very low. During my first test drive, I noticed some hesitation; I thought the issue would be resolved after the initial service (oil change and fuel filter cleaning), but I was completely wrong: there was literally no transmission fluid. A few months later, the transmission failed, and I had to shell out $8,000 for a new transmission and repairs.
I didn't have a warranty, so I had to pay for the repairs myself.
My mistake was to have rushed to buy this car and trust them without doing further checks.
The worst part is that the dealership told me over the phone that « the staff have changed since I bought the car and that they bore nothing to do with what happened »
I don't expect anything from this dealership, but you should know that they don't perform any serious inspections before selling used vehicles and likely hide known issues with the cars.
Be careful!!!
Response from the owner:Hello Richard,
Thank you for taking the time to share your experience. Your feedback is important to us and we would appreciate the opportunity to learn more. Please contact us at customercare@capitalauto.ca with the best way to reach you and our management team will reach out to you directly.
We look forward to speaking with you.
Ford
3 weeks ago
Just bought an $85,000 truck and the pick-up day was a nightmare! 😤 Flat tire, dirty interior with food on the floor, and active recalls they didn't bother to fix. Had to waste my own time taking it to a Ford dealership to get everything sorted. 😡 #Truck #Dealership #Recalls #Frustration
Response from the owner:Thank you for taking the time to share your experience, Ford. Your feedback is important to us! If you would like a member of our management team to reach out directly please send your contact information to customercare@capitalauto.ca
Trevor A
3 weeks ago
Went in April to change winter tires to all weather ones... they lost tires an the rims they were on.. said would order them..10 days later went in for other warranty work.. no tires or rims ordered so they said would put order in again.. another 2 weeks still not order made ... its now end of June so almost 2 months or more later.. still now tires or rims compensated for loosing mine.. got call today for warranty part on vent to book for service.. so asked if tires an rims in yet.. an was told they knew nothing about them..
Service department is failing job
Response from the owner:Thank you for taking the time to share your experience. Your feedback is important to us. We have forwarded your comments to our management team and someone will be in contact with you as soon as possible.
Jaskarn Janjua
3 weeks ago
Response from the owner:Thank you so much for the 5-star review, Jaskarn! We truly appreciate your support and look forward to seeing you at Derrick Chrysler Dodge Jeep Ram Fiat in the future.
Mankaran Minhas
3 weeks ago
Response from the owner:Thank you for your 5-star review, Mankaran! Please don't hesitate to reach out to us at Derrick Chrysler Dodge Jeep Ram Fiat if you need anything down the road.
Ravi Kumar
3 weeks ago
Response from the owner:Thanks for taking the time to leave us such a great review. We look forward to working with you again in the future on any and all vehicle needs.
Jashandeep Jhinjar
3 weeks ago
Response from the owner:Thanks for the awesome review! We look forward to working with you again in the future on any and all vehicle needs.
Abdullah Cheema
3 weeks ago
Response from the owner:Thank you for the 5-star review! We are grateful for your business and are here if you ever need anything else. Have a great day!
Sajad Mohammad-Jawad
3 weeks ago
Response from the owner:We really appreciate the 5-star rating! Thank you for choosing us for your vehicle needs. Our team is dedicated to providing excellent service, and we’re glad we hit the mark for you.
Anhad Sidhu
3 weeks ago
Fixed my car with an engine replacement under extended warranty and car runs great now! It was done in good time frame. Only problem it has now is its locking mechanism has some bug when I got it delivered. I cant ask them to fix it as they will charge extra 250$ for diagnosing
Response from the owner:Thank you Anhad for your review. We’re glad to hear the engine replacement was completed under warranty, the repair was done in a timely manner, and that your vehicle is running great.
We’re sorry to hear about the issue with the locking mechanism and appreciate you bringing it to our attention. Please feel free to reach out to our service team so we can discuss the concern further.
Thank you for your feedback and support!
Nichole Smith
3 weeks ago
The best in the west, thank you!
Response from the owner:Thank you for the feedback! We appreciate your support and are proud to have you as part of the Derrick Dodge family. Our team is always here to help whenever you need us!
Syed Ali
3 weeks ago
Worked with Emil and he gave me a great deal. He's handsome too
Response from the owner:Thank you for sharing your experience! We're so glad Emil could help you get a great deal here at Derrick Dodge. We truly appreciate your business and your kind words. Take care!
Moh Malik
3 weeks ago
Response from the owner:Thank you so much for the 5-star rating! We truly appreciate your support and look forward to seeing you at Derrick Dodge again soon!
Gursimran Singh
3 weeks ago
Response from the owner:We thrilled to see your 5-star review! Thank you for choosing Derrick Dodge and for taking the time to share your support with our team.
james d
4 weeks ago
Worst service prices ever. I recently purchased a vehicle from this dealership and so a few months later I wanted to have an oil change done and was quoted a staggering price of $250.00 ....unreal...so when I asked why so much I was told. Dealership prices and so I called other dodge dealerships and asked for prices and I called Windermere Chrysler first and was quoted $160.00 so that's where I went and believe me the entire experience was 5 star . The next vehicle purchase will definitely be with Windermere.
Response from the owner:Hello James,
Thank you for taking the time to share your experience. Your feedback is important to us and we would appreciate the opportunity to learn more. Please contact us at customercare@capitalauto.ca with the best way to reach you and our management team will reach out to you directly.
We look forward to speaking with you.
AQTS Transport Inc
1 month ago
Response from the owner:Thank you for taking the time to share your experience. Your feedback is important to us! If you would like a member of our management team to reach out directly please send your contact information to customercare@capitalauto.ca